Research :

https://docs.google.com/document/d/1RvpS5CJtrSOU8ppFB37-ShiXFGrZ32tWtQ5v23PEu0w/edit

Document :

Leadership Principle Star Template : ( Prepared for self made project)

https://docs.google.com/document/d/1F353wGFNEqGrpo3QoNB3K-z9Gq3UAM0gOcp94ScVj1E/edit

Leadership Question in Word: https://docs.google.com/document/d/1v1mCoAXFX88nX2Genv8idFWqswRmMBLL/edit

Important Questions in word: https://docs.google.com/document/d/1uXODskKigd7bJa6d_xdoXnL7DvOxFN0rHkHkh7VWRZw/edit


Other

Amazon Hiring Process

https://docs.google.com/document/d/1XWQJlUdqjMK-ycrqunkgL5HGh85_xkuMj3TzM1NX2LY/edit

Leadership Principle Star Template(Blank-Copy)

https://docs.google.com/document/d/1I0-h_UXzpl6rTl4rjHBADtt8rfCYA8aJu2BJlYIUMUM/edit


Amazon 16 Leadership Principles:

1. Customer Obsession

Leaders are customer centric. Perhaps they are so customer centric that customers’ preferences and needs become an obsession. This means they always endeavor to work backwards from what the customer might think or want in deciding what to do with the product or service. At the margin, deep insight into what drives customer loyalty and trust should be even more important than a deep understanding of competitive strengths and weaknesses, market trends, or technology.

Interview Questions Examples

      • Tell me about a time you knew you couldn’t do everything the client wanted. How did you prioritize, and what was the outcome?

      • Give me an example of a time things went very poorly in a customer interaction or when delivering a service or product. How did you try to make things right?

      • In your experience, what makes some customers especially difficult to manage while others are easier?

      • Tell me about a time you chose to apologize for doing something wrong, even though you weren’t 100% sure it was your fault.

      • Have you ever obsessed over giving high quality service to a customer?


2. Ownership

Leaders adopt an ownership mindset. They don’t view themselves as simply employees, they think of themselves as owners. This causes them to think long term, imagining how each action will play out in terms of results today, tomorrow, and far into the future. They do what’s best for the company, keeping in mind value creation for customers, shareholders, employees, and stakeholders.

Interview Questions Examples

      • Tell me about a time when you had to make a difficult short term decision to make long term gains.

      • Tell me about a time when you took on a task that went beyond your normal responsibilities.

      • Tell me about a time when you took it upon yourself to work on a challenging initiative.


3. Invent and Simplify

Leaders look for new ways of doing things that are remarkable in their simplicity. Albert Einstein is often quoted as having said “everything should be made as simple as possible, but no simpler.” This quote certainly reflects Amazon’s perspective on leadership. Leaders should urge their teams to invent and design new approaches, but demand that they be simple to understand. Leaders are also comfortable with the idea that some percentage of new ideas, inventions, and approaches will not “stick” right away, if ever. It is imperative that you are okay with failing fast and learning from that failure to try something new.

Interview Questions Examples

      • Tell me about a time when you failed to simplify a process and what you would have done differently.

      • Tell me about a time when you innovated on something and it went wrong.

      • Tell me about a time when you changed a process at work through either an innovative new way or simplification.

      • Have you ever invented a service, product, or process that could truly be described as unique?

      • Given me an example of a time that you were faced with a complex problem, but the solution you designed could be described as simple.


4. Are Right, A Lot

Leaders should be objective and fact-based. They should seek the counsel of others and incorporate diverse perspectives when they make decisions. They should also be willing to admit when they are wrong. All that said, leaders should expect that they will be right a lot, and have the confidence to lead in the direction they deem best.


Interview Questions Examples

      • Tell me about a time when you had to rely primarily on your judgment to solve a problem because there was limited data available.

      • Tell me about a time when you had to make a decision with a partial data set?

      • When was the last time you made an incorrect decision?

      • Tell me about a time when you incorporated a diverse set of perspectives into solving a problem.

      • Tell me about a time when you had your beliefs challenged and how you responded.


5. Learn and Be Curious

Leaders tend to be life-long learners. They are curious, interested in self-improvement, and seek feedback so they can learn how to improve. They naturally inclined to explore diverse perspectives and methods of doing things.


Interview Questions:

      • Tell me about a time when your superior command of the underlying facts or dynamics of a situation helped you make a good decision.

      • Tell me about a time when your ability to ask probing questions is what helped a group or individual reach a solution?

      • Tell me about an experience you went through that changed your way of thinking.

      • Tell me about a time when your curiosity helped you make a smarter decision.

      • Tell me about the most important lesson you learned in the past year.


6. Hire and Develop the Best

Leaders hire very well. They enjoy being mentors. They are not afraid of developing exceptionally talented subordinates and allowing them to receive credit and advance throughout the organization. Leaders are serious about spending time coaching others. They actively seek opportunities to give and to receive feedback.

Interview Questions

      • Have you ever coached someone successfully?

      • Tell me about the best hire your ever made. How about the worst? How did each situation play itself out?

      • What qualities do you look for most when hiring others?

      • Who is the most important person in your life and why?


7. Insist on the Highest Standards

High standards are a hallmark of great leaders. These standards apply to everything in the organization, from hiring to manufacturing to product and service design and delivery. Leaders want their subordinates to achieve more than they may have thought possible and view high standards as critical. They also hold themselves to high standards, and ensure their teams understand this.

Interview Questions Examples:

      • Have you ever been on a team where a team member wasn’t doing what you expected of him or her?

      • Have you ever been unable to meet your own expectations? Why?

      • Tell me about a time when you raised the bar.

      • Tell me about a time when you motivated a team to go above and beyond.

      • Tell me about a time when you were dissatisfied with the quality of something at work and went out of your way to improve it.


8. Think Big

Leaders believe that whether you think you can or you think you can’t, you’re right. So, they tend to pursue aggressive plans and provide bold direction to their teams. They are not afraid to pursue objectives that some people in and outside of the organization may believe simply can’t be done. The believe thinking big is a way of inspiring and encouraging others.

Interview Questions Examples

      • Have you ever gone way beyond the initial scope of a project and produced a positive result?

      • What academic or professional achievement are you most proud of?

      • Tell me about a time when you were disappointed because you didn’t think big enough.

      • Tell me about a time when your vision resulted in a big impact.

      • Tell me about a time when you had to make a bold and difficult decision.


9. Bias for Action

Studies have shown that successful companies don’t necessarily make better decisions. But they do make more decisions. Leaders understand that even if things don’t work out, the benefit of making more decisions and having some of them be wrong is that you can learn, adjust, and improve. Leaders therefore have a bias for action and are comfortable taking calculated risks.

Interview Questions Examples

      • When is the last time you took a calculated risk?

      • What have you don’t in the past when you needed information from someone to make a decision, but they weren’t being responsive?

      • When is the last time you took the initiative to correct a problem instead of waiting for someone else to address it?

      • Tell me about a time when you had to make a decision with little data or information.

      • Tell me about a time when you made a decision too quickly and what you would have done differently.


10. Frugality

While leaders avoid being “penny wise and pound foolish,” they also value being resourceful and seek to get as much out of resources as they can. They don’t want to overspend and seek to avoid paying too much for inputs. Many leaders could be accurately described as frugal. It is in their nature to try to do more with less.

Interview Questions Examples

      • Tell me about a time you had to rely on yourself to finish a task.

      • Tell me about a time where you turned down more resources to complete an assignment.

      • Tell me about a time when you beat out the competition with less resources.

      • Tell me about a time when you had to be frugal.


11. Earn Trust

Leaders don’t demand trust and allegiance from their peers and subordinates. They know and expect they’ll have to earn it first. They seek candid feedback, speak honestly, and listen to their teams.

Interview Questions Examples

      • What would you do if you found out that your closest friend at work doing something potentially unethical?

      • What is the quality you value least about yourself?

      • What do you do to gain the trust of your teammates?

      • Tell me about a time you had to speak up in a difficult environment


12. Dive Deep

Leaders view high level strategy development, major operational issues, and the nitty gritty of what it takes to execute day to day as part of their purview. They seek to avoid being micromanagers, but they also value understanding all levels of a business. They don’t view certain tasks as beneath them, and they understand that to effectively outsource and assign a task, it’s important to have a deep understanding of the task or activity, first.

Interview Questions Examples

      • Tell me about the most complex problem you’ve ever worked on.

      • Tell me about a time when understanding the details of a situation helped you arrive to a solution.

      • Tell me about a time you utilized in depth data to come across a solution.


13. Have Backbone; Disagree and Commit

Leaders are willing to respectfully challenge decisions even when it’s uncomfortable. Although they avoid “dying on their sword” over a minor disagreement, they won’t back down simply to move on or appease someone if they believe strongly that one path is right. But once a decision is made, they commit wholly. They don’t second guess.


Interview Questions Examples

      • Tell me about a time when you disagreed with a team member’s approach and had to convince a group to go in a different direction?

      • Have you ever argued against doing something a direct manager was telling you to do? How did the situation play out?

      • Have you ever refused to accept the status quo, even when others were resistant to change?

      • Have you ever made a really unpopular decision? What did people think?

      • What do you believe that no one else does?


14. Deliver Results

Leaders know that consistently doing things right and putting in the effort will result in positive outcomes. But they are also committed to delivering results, staying on budget, and achieving stated goals. When there are setbacks, they tend to rise to the occasion and find a way to persevere.


Interview Questions Examples

      • Have you ever been more than halfway through a project, but forced to switch gears or change the approach –did you succeed?

      • Have you ever had to juggle multiple difficult assignments simultaneously? How did you prioritize and deliver results?

      • What is the hardest situation you have ever faced in your professional life? How did you handle it?

      • Tell me about a time you had too much on your plate to deal with and how you handled getting everything done.

      • Tell me about a time when everyone else on your team gave up on something but you pushed the team towards delivering a result.


15. Strive to be Earth’s Best Employer


Leaders work to create a work environment where fellow employees can thrive. They look beyond themselves and ask, “What can I do to help others grow, have fun, and feel empowered at work?” Leaders take the success of their employees personally and seriously – not only while they are at Amazon, but elsewhere should they move on.


Interview Questions Examples

      • Tell me about a time when you capitalized on an opportunity to help a co-worker or employee grow – how did you approach the situation, and what was the result?

      • Tell me about a time you worked to create a safer or more productive work environment without being prompted. What did you do?

      • Tell me an example of incorporating fun into your work-day.


16. Success and Scale Bring Broad Responsibility

Leaders live with humility and an awareness of how their actions affect others and the world around them. They recognize that they have a responsibility to make the world a better place, and to leave it better than they found it for the generations after them. They don’t take success lightly.


Interview Questions Examples

      • Tell me about a time you worked to contribute to something bigger than yourself. What was the impact of that?

      • Tell me about a time you left something better than you found it – big or small.

      • Have you ever been faced with a moral dilemma in the workplace? How did you respond?


  1. A time when you faced a problem that had multiple solutions

  2. When did you take a risk, make a mistake or fail? How did you respond?

  3. What did you do when you needed to motivate a group of individuals?

  4. How have you leveraged data to develop a strategy?

  5. A time when a team member didn't meet your expectations on a project

  6. Tell me about a time you failed and what you learned from it

  7. The last time you had to apologize to someone

  8. A time when you were 75% through a project, and you had to pivot strategy

  9. How do you show your customer Obsession?

  10. How do you wow your customers?

  11. How do you develop client relationships?

  12. How do you understand your customer's needs?

  13. Describe a time when you made a judgement call with limited information

  14. Describe a time when you improved a process with limited budget

  15. Describe a problem you solved. What was the root cause of the problem?

  16. An example of when you had to push back to HQ or challenged a decision

  17. Provide an example of when you had personally demonstrated ownership

  18. Tell me about a time you went above and beyond

  19. When you took on something outside your area of responsibility. Outcome?

  20. An example of when you saw a peer struggling and decided to step in and help

  21. Describe a situation where you disagreed with a supervisor?

  22. Tell me about a time you recovered from a difficult situation

  23. Tell me about a situation where you had to solve a difficult problem

  24. Describe a project or idea (not necessarily your own) that was implemented primarily because of your efforts

  25. Do you feel you work well under pressure? If so, describe a time when you have done so...

  26. Give me an example of when you motivated others

  27. Tell me about a time where you had to delegate tasks during a project

  28. Give me an example of when you showed initiative and took the lead

  29. Tell me about a time when you missed an obvious solution to a problem

  30. Tell me about your proudest professional accomplishment

  31. Tell me about a time you handled a crisis

  32. Tell me about a time you had to deal with ambiguity

  33. Are you easy to get along with?

  34. Do you collaborate well?

  35. Tell me about a team project you worked on

  36. Describe a time when you had to bring two departments together to work more efficiently with each other

  37. Tell me about a time you stepped up into a leadership role

  38. Tell me about a time you led an important meeting

  39. How do you motivate other people to work with you?

  40. Describe your style in dealing with irate customers

  41. Describe a difficult decision you had to make in your business life and how you went about doing it

  42. Tell me about a time you made a mistake that affected a client adversely and how you coped with it

  43. Tell me about a time when you disagreed with a rule or approach

  44. Describe a situation when you were able to use persuasion to successfully convince someone to see things your way

  45. Tell me about a time when you were asked to take sides regarding another employee and you remained neutral

  46. We've all had to work with people that don't like us. How do you deal with someone that doesn't like you?

  47. Give me an example of a time when you set a goal and were able to meet or achieve it

  48. Describe a time when you went beyond your job description to save your company time and money

  49. Give an example of a situation in which you took specific steps to further your career

  50. Talk about a time when you had to work closely with someone whose personality was very different from yours

  51. Give me an example of a time you faced a conflict while working on a team. How did you handle that?

  52. Describe a time when you struggled to build a relationship with someone important. How did you eventually overcome that?

  53. We all make mistakes we wish we could take back. Tell me about a time you wish you'd handled a situation differently with a colleague?

  54. Tell me about a time you needed to get information from someone who wasn't very responsive. What did you do?

  55. Describe a time when it was especially important to make a good impression on a client. How did you go about doing so?

  56. Give me an example of a time when you did not meet a client's expectation. What happened, and how did you attempt to rectify the situation?

  57. Tell me about a time when you made sure a customer was pleased with your service

  58. When you're working with a large number of customers, it's tricky to deliver excellent service to them all. How do you go about prioritizing your customers' needs?

  59. Tell me about a time when you were under a lot of pressure. What was going on, and how did you get through it?

  60. Describe a time when your team or company was undergoing some change. How did that impact you, and how did you adapt?

  61. What is the most difficult decision you ever took in software?

  62. Tell me about a time you had to be very strategic in order to meet all your top priorities

  63. Describe a long-term project that you managed. How did you keep everything along in a timely manner?

  64. Sometimes it' jut not possible to get everything on your to-do lit done. Tell me about a time your responsibilities got a bit overwhelming. What did you do?

  65. Tell me about a time you set a goal for yourself. How did you go about ensuring that you would meet your objective?

  66. Describe a time when you were the resident technical expert. What did you do to make sure everyone was able to understand you?

  67. Tell me about a time when you had to rely on written communication to get your ideas across to your team.

  68. Tell me about a successful presentation you gave and why you think it was a hit

  69. Describe a time when you saw some problem and took the initiative to correct it rather than waiting for someone else to do it

  70. Tell me about a time when you worked under close supervision or extremely loose supervision. How did you handle that?

  71. Give me an example of a time you were able to be creative with your work. What was exciting or difficult about it?

  72. Tell me about a time you were dissatisfied in your work. What could have been done to make it better?

  73. How do you handle a challenge? Give an example.

  74. Describe a decision you made that wasn't popular and how you handled implementing it

  75. Share an example of how you were able to motivate employees or co-workers

  76. Tell me about the toughest decision you've had to make in the past six months

  77. Tell me about a major mistake you made, and what you did to correct it

  78. Tell me about the last time a customer or coworker got upset with you

  79. Tell me about a time you knew you were right, but still had to follow directions or guidelines

  80. Tell me about the lat time your workday ended before you were able to get everything done

  81. Tell me about a time you had to raise an uncomfortable issue with your boss

  82. Tell me about a goal you failed to achieve

  83. Tell me about a time you worked on a team with individuals from different cultural backgrounds

  84. Describe a time when you found it difficult to work with someone from a different background

  85. Give an example of a situation where you had to take into account the sensitiveness of different parties

  86. Tell me about a time you observed culturally insensitive behavior on the job

  87. What experiences have you had with recruiting, hiring, training, and/or supervising a diverse workforce?

  88. Tell me about a time recently when you had to take someone's cultural perspective into account in dealing with themselves

  89. When have you worked the hardest?

  90. Tell me about a time when you had to juggle multiple important projects

  91. What was your biggest mistake and what did you learn from it?

  92. Tell me about a decision that you regret

  93. What's your greatest professional regret?

  94. Describe a situation in which you found a creative way to overcome an obstacle

  95. Tell me about a time when you came up with a new approach to a problems

  96. What's the most innovative new idea that you have implemented?

  97. Tell me about a two improvements you have made in the last six months

  98. Describe a time when you anticipated potential problems and developed preventive measures

  99. Tell me about a time when you had to analyze information and make a recommendation

  100. Tell me about a time when you demonstrated leadership skills

  101. When have you delegated efficiently?

  102. Describe a time when you led by example

  103. Who have you coached or mentored to achieve success?

  104. Describe a project that required input from people at different levels in the organization

  105. Share a rewarding team experience

  106. Tell me about a time when you worked with a difficult team member

  107. Give me an example of a team project that failed

  108. Tell me about a time you stepped up into a leadership role

  109. Let's say you need something important from a coworker and that person isn't responding. How would you deal with this?

  110. Tell me about a time when you had to manage multiple responsibilities. How did you handle it?

  111. Let's say you're working on a major project and you'r in the weeds. How do you find your way out?

  112. We all deal with difficult customers from time to time. Tell me about a challenging client-facing situation and how you handled it.

  113. Sometimes we have an all-hands-on-deck situation that may require everyone to work extra hours. How would you handle that?

  114. Everyone starts somewhere. Talk about a time when you were new on the job and had a lot to learn. How did you manage?

  115. I'm interested in how you recharge when you're not working. What do you do with your downtime?

  116. Has your manager/supervisor ever asked you to do something that you were uncomfortable with? How did you handle this?

  117. Tell me about a time you witnessed a fellow employee do something you didn't think was appropriate

  118. Tell me about a time you made a mistake at work. How did you deal with it?

  119. How have you reacted to a colleague who regularly lets the team down?

  120. Tell me about a time you had to work at a fast pace for an extended period of time. How did you maintain your work pace?

  121. Tell me about the longest time it took you to conclude a deal with a customer

  122. Describe a situation when you had to overcome a number of obstacles to achieve an objective

  123. Describe what you do to control mistakes in your work

  124. Describe a situation in which you had to schedule your activities to meet a work objective

  125. Describe a new idea or suggestion that you made to your supervisor recently

  126. Describe a situation when you negotiated with others in your organization to reach agreement

  127. Tell me about a time you had to quickly adjust your work priorities to meet changing demands

  128. Tell me about a time you had to make decision under pressure to meet a deadline

  129. Describe a time when you were faced with a stressful situation and used your coping skills

  130. Describe a time that you demonstrated the ability to be an effective team member

  131. Describe a time when you sacrificed short term goals for long term success

  132. Tell me about a time when you had to choose between technologies for a project

  133. Tell me about a time when you disagreed with your hiring manager. What did you do?

  134. Tell me about a time when you had to coach an employee

  135. Tell me about a time you heard difficult feedback and how you handled it

  136. Describe a time when you had to convince the leaders of your team despite their disagreement. What did you do to convince them?

  137. Tell me about a time when you were not able to meet a time commitment. What prevented you from meeting it? What was the outcome and what did you learn from it?

  138. Describe an example of when you took risk and failed

  139. Tell me about a time when you overcame an obstacle and delivered results

  140. Tell me about a time when you disagreed with your boss

  141. What is the most significant impact of your work inside a team?

  142. Tell me about a time when you helped improve an internal work process. How you did it and what was the result?

  143. What is the best invention or idea you had in the past two years?

  144. Tell me about a time you exceeded your expectations

  145. Describe a project that you are particularly proud of. How did it impact your company? What challenges did you encounter and how did you solve them?

  146. Tell me about a time you had a conflict at work

  147. Tell me about a time when you took the lead on a difficult project

  148. Tell me about a time when you received negative feedback from your manager. How did you respond?

  149. How would you handle a project that is expected to be behind schedule

  150. Describe a time when you received criticism and how you handled it

  151. Tell me about a time when you had to make a judgement call without having time to refer to a manager/supervisor

  152. Give me an example where you strongly held an opinion and you were the outlier

  153. Why Amazon?

  154. Explain a situation where you faced a problem and how did you deal with it?

  155. Tell me about a time you made a decision without consulting your manager

  156. What's your greatest strength?

  157. Tell me about a time when you were curious; what were your expectations and what did you learn from them?